![]() ![]() Running great and then I notice steam coming out the chimney and it won't build temp above 725 degrees (it usually hits 1250-1300). I remove it and drive the 60 mile round trip to my dealer, who is nice enough to absorb the cost of the controller (thats right, CB charges for it and then reimburses you after they determine that the unit failed), I install the new one and off we go. It just beeps and blinks uncontrollably at me. Well, doesn't the Firestar controller not 'fire up'. Oct 2014 comes around and after a thorough cleaning of everything AND a re-calibration of the chemicals in the water, we light her up. House and garage at 72 and zero oil burnt. Hi Guys, just to clarify, I bought the furnace on Novemand fired it up on Thanksgiving and it ran awesome. I'm not from Minnesota but are things really inexpensive there, or are the people just plain cheap? Feel free to comment, I would really like to hear what you have to say. Once again, the unit itself has been for the most part great, and I understand that stuff happens but, the customer service/warranty service from Central Boiler just plain stinks. I did some inspecting and it seems as though the steel in that area just failed.3 inches either way is fine, the welds all around it are like new. I can tell you, $150 is usually an hourly charge. He also states that if a field repair can be made, CB would cover up to $150 of it.hows that for a warranty? I am a project manager for a construction co and I hire welders on a weekly basis. I think the photos clearly show that the firebox/water jacket has a leak, yes? CB service gent responds to my local dealer that there must be a full inspection done to see if there are more problems. No wonder there was steam coming out of the chimney! have posted some pics for your enjoyment. So I shut her down, only to find a horizontal geyser coming out of a filler plate right under the door. ![]() When it works, it works great, but I didn't realize that the amount of repairs to it were going to be like working on a helicopter, with about the same customer service and availability as if it was a Russian chopper. ![]() Just wondering what your opinion is as to how long this 'warranty' repair will take? 1 day, week, month? These guys may send me a bill for this work, I wouldn't be surprised. I heat my home with this and right now, I am not. It is in the floor of the firebox, to the left of the charge tube, closest to the door. I went inside looking and found wet ashes which when removed showed the leak. I noticed a lot of steam coming out the chimney last week, wouldn't build the temp like usual, and then the low water alarm. Second prob: I have a leak! Yes, a firebox leak that is letting water from the jacket into the firebox. My local dealer was nice enough to absorb that cost for me, but they still had to pay for an item that is covered. CB's warranty process for this is not a friendly one, as they want the consumer to pay for the new controller, including the shipping, and then after they determine that the controller is bad, they reimburse. First, the Firestar controller 'died', as in it only flashed its many lights at me and did not do any controlling. I have an E Classic 2400 that worked really well for 1 year, and then the gremlins started. Hello, Any one having any issues with their Central Boiler product? I don't necessarily mean hardware, it can be problems with warranty, CB service or your dealers service. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |